Last updated: June 27, 2026
Welcome to Vellum. Your privacy matters to us, and this Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
By using Vellum, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you use Vellum, you may provide information such as:
- Your username
- Profile information
- Content you create within the game, including outfits, studio designs, comments, and other user-generated content
- Messages or information you send when contacting support
Information Collected Automatically
Depending on how you use Vellum, we may automatically collect information such as:
- Device type
- Operating system version
- App version
- Language settings
- Crash reports
- Diagnostic information
- Anonymous usage analytics
This information helps us improve the stability and performance of the game.
Purchases
If you purchase in-game currency or other digital items, payment processing is handled by the platform’s payment provider (such as Apple or Google). We do not receive or store your payment card information.
How We Use Your Information
We use information to:
- Operate and maintain Vellum
- Provide game features
- Save your progress
- Display your creations and profile to other players
- Improve gameplay and performance
- Detect fraud or abuse
- Respond to support requests
- Comply with legal obligations
User Content
Vellum is a social experience where players can create and share content.
Information you choose to make public—including your username, outfits, studio creations, and comments—may be visible to other players.
Please avoid sharing personal information in publicly visible content.
Analytics and Diagnostics
We may use third-party analytics and crash reporting services to understand how Vellum is used and to improve the game.
These services may collect device and usage information in accordance with their own privacy policies.
Data Sharing
We do not sell your personal information.
We may share information only when necessary:
- With service providers that help operate Vellum
- To comply with legal requirements
- To protect the rights, safety, or security of Vellum and its users
- In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your information only for as long as necessary to provide the game, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your account and personal information
- Object to certain processing where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Vellum is not intended for children under the minimum age required by applicable law in their region. We do not knowingly collect personal information from children where prohibited by law.
If you believe a child has provided personal information, please contact us so we can take appropriate action.
Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of electronic storage or transmission is completely secure.
International Users
Your information may be processed and stored in countries other than your own. By using Vellum, you acknowledge that your information may be transferred to countries with different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date. Continued use of Vellum after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, you can contact us at:
Email: privacy@zamcham.com